At Beyond Touch, standard shipping is on us! We use a third-party vendor to deliver our orders. Your orders are hand-packed and shipped in a discreet box with a shipping label and no branding on it. Once your order has been picked up by our delivery partners, you should receive a text. You can always track your order using your order number, but sometimes the status takes time to update.

a) Delivery Partners: We use third party delivery partners to deliver your order to you at the address provided by you. You will be provided with details of the delivery partner and tracking details via email to enable you to track your order. In case they are unable to reach your specified delivery location, they may contact you to resolve the issue.

b) Delivery Time: Our third-party delivery partners will deliver the Products to you in accordance with the timeline mentioned at the time of making the purchase. The delivery time for every individual order can be tracked with the details provided by our delivery partners. These dates however, may be changed by our delivery partners, upon the occurrence of force majeure events.

c) Inspection upon Delivery: While we will provide you with Products which are packaged in the highest quality packaging material, we would advise you to inspect the Products ordered upon delivery to ensure that they are in order.

d) We require you to provide accurate details, phone number and address for us to be able to deliver your order. In case you provide us with inaccurate details for delivery, we will be unable to deliver your order. The Company, delivery partners and all our affiliates will not be responsible in any manner for being unable to deliver your order due to any such inaccurate details provided by you.

Shipping Terms

If you would like extra discreet or expedited delivery, please reach out to us and we’ll do our best to accommodate your request. Once your order has been picked up by our third-party delivery partners, you will receive a text/email. You can always track order using your order number, or reach out to us at care@beyondtouch.in for more help.

We try to send shipments out as soon as possible, however this may be differ based on your pin code, and can be impacted by external delays. We work with well-reputed delivery partners, so delivery often happens earlier, depending on your location. Metro cities usually take less time, while remote locations may take longer. We do our best to ensure timely delivery of all orders.